Whether or not you can take the Intercultural Communication in the Maritime World course depends on several things, i.e., the agreement with your organization and your rank. For each client, the agreement can be different, so the best way to know the most accurate information is to contact your coordinator.

If you want to get the most out of your Intercultural Communication in the Maritime World course, there are a few things we can recommend. Completing no more than 2 lessons a week, allowing yourself time to read everything carefully, comparing the perspectives mentioned in the cases with your beliefs and ideas are some of them. If you follow our learning strategy, you are more likely to pass the final test.

Zoom is an online communication platform that you can use to take your Level (Up) Test and GoLive! lessons on englishcentral.com. You do not need to create a separate Zoom account for that, however, there are a few things you do need to use Zoom.

You can reschedule your Level Up Test (LUT) by submitting a new Level Up Test request form. If you miss your LUT or you are unable to connect with the teacher on time, your session will be marked as "Missed" in your englishcentral.com account. If you do miss your Level Up Test, you will be able to schedule a new one with this form.

How fast you can reach your Required Level (RL) depends on several things, e.g., your current English level. To reach your RL, you will work on the courses assigned. Other factors that can influence how fast you improve are: how many hours you study, how you spread work in the course, if you do extracurricular activities, etc.

If you want to reach your Required Level as soon as possible, there are a few things we can recommend: adhering to your weekly goals, increasing your vocabulary and improving your speech.

If you want to get the most out of your Maritime English course, there are a few things we can recommend: using Lesson Plans, increasing your vocabulary and adhering to your weekly goals. If you follow our learning strategy, you are more likely to pass the final test.

The first step of the program is to determine your current English level. An EnglishCentral teacher will do this in the Level Test. This test can either be taken via Zoom or Skype and lasts 20 minutes. Here you will find step-by-step instructions on how to schedule the Level Test.

After you have taken your Level Test, you will receive your result. Your Level Test score is indicated as an EnglishCentral (EC) level (1 - 7). In the table below you can see how these EC levels are mapped to CEFR levels (A1, A2, B1, B2, C1, C2) and scores on a 1-100 scale used by Spot On Learning.

We will upload your Level Test result after you take the test and we do the quality and consistency checks. Usually, it does take around 3 working days to do this. We will email you once we have uploaded your results to your my.spotonlearning.eu account.

At Spot On Learning, we work with two English tests to estimate your overall English level: the Level Test and the English Grammar & Vocabulary (or the English Grammar, Vocabulary, Reading & Writing) Test. The combination of the two makes our testing methodology both comprehensive and practical. 

You can reschedule your Level Test up to 1 hour prior to its start. If you miss your Level Test or you are unable to connect with your teacher on time, your session will be marked as "Missed" in your englishcentral.com account. After this is done, you will be able to schedule a new Level Test.

If you do not remember your login details, there are two ways to retrieve them.

Troubleshooting propositions for most technical issues.

Scroll down to see instructions on how to manually retrieve your login details by sending us an email. Only follow this advice if automatic retrieval of login credentials has failed.

Scroll down to see instructions on how to automatically retrieve your login details by using my.spotonlearning.eu.

An EnglishCentral teacher will assess your English level in an online conversation using Zoom or Skype. In this conversation, you will answer several personal questions and you might have to perform a couple of exercises. Read this article to prepare yourself for the Level Test. 

Your email is important for learning on englishcentral.com because you use it to log into your account, receive email notifications, etc. If your email address has changed or you would like to use another one, we at Spot On Learning can make that change. To inform us about it, please send an email to support@spotonlearning.nl.

At Spot On Learning, we strive for our tests to be conducted with the same quality and as consistently as possible. The tests we offer and the associated quality control described below are designed in such a way that all our participants are tested in an equal manner. If you think that your test result is not accurate, please take steps below to let us know.

When it comes to learning and gaining new knowledge, faster is not always better. If you need to learn something that is important (or even life-saving), it would be good to keep in mind that an average person retains only 10% of what they learn in a year. Below, we have some tips for you to learn effectively and remember more than just 10%. And yes, when you apply them, your course takes some time to finish. However, what you end up with in this case is going to be worth it.

Your email is important for learning with us. We use it to inform you about your results and progress and your email address is also your username. If your email address has changed or you would like us to use another one, we can make that change. To inform us about it, please send an email to support@spotonlearning.nl.

If you are asked to pay on englishcentral.com while being enrolled in our program, it means that something is wrong. To know what you need to do in this case, read information below.

At Spot On Learning we work hard to provide quality testing. One important aspect of this is the results' accuracy in reflecting the participant’s English level.

You can find your courses on my.spotonlearning.eu. Sometimes courses or their parts form a program that should be followed in a specific order. In that case, you can start at the top of the list. When you complete a part, the next one will become available.

If you are experiencing technical problems, try troubleshooting first (find instructions below). If troubleshooting does not work, you can contact support@spotonlearning.nl. Below, please find information that we need to know to solve your technical problem.

When enrolled in our English language program, you will have to complete two tests: one oral, the Level Test, and one multiple-choice, the English Grammar & Vocabulary or Grammar, Vocabulary, Reading & Writing Test.

After the coordinator adds you to the system, we register your account and invite you to start the program. Are you expecting an email from us but it is still not there? Then read this FAQ for more information. 

If you are enrolled in our English language program, you will be assigned video courses that match your level. These courses can be found in your account on englishcentral.com.

Have you been invited to complete an exam, a test or a learning path but you cannot find it on my.spotonlearning.eu? Then follow these step-by-step instructions 

The Level Up Test (LUT) is a 20-minute conversation with an englishcentral.com tutor on Zoom or Skype. It measures your improvement compared to the Level Test and is similar to it in structure. You can schedule the LUT when you have completed all of your courses. Read below to find out how you can check if you have completed your courses and fill in the form to request the LUT.

GoLive! is a 1-on-1 session with a live tutor on EnglishCentral. The session takes around 20-25 minutes. These live lessons are great for motivated students who want to improve their language skills and become more fluent. The sessions can be booked in the "Live! Lessons" tab on englishcentral.com.

You may not be able to log in to your account on my.spotonlearning.eu for a couple reasons. However, often you will be able to solve the problems yourself. Read more information below to see what can prevent you from logging in to your my.spotonlearning.eu account and how to fix it.

After you have done your Level Test, you will receive your result. It will be given as an EnglishCentral level which can also be mapped to the CEFR framework. In the table below you can see how these levels relate to IELTS (International English Language Testing System) scores.

After you have done your English Grammar & Vocabulary Test, you will receive your score (numbered between 1 and 60). Your result can also serve as an indication of your CEFR level.

Experience points (XPs) are points you get by working on videos on englishcentral.com. You gather them by watching videos, learning words, speaking lines and completing quizzes. They reflect how much effort you have put into EnglishCentral courses.

If you want to know your Skype Name, e.g., to take the Level (Up) Test using Skype (it can also be done through Zoom), you can find instructions on how to find it in this article.

It is good to occasionally clear your browser's cache & cookies. See below for more instructions.

When your coordinator adds you to our program, they indicate the CEFR level you need to reach in your Level (Up) Test. In this article, you can find out where to see it and how your scorecard on MySOL is set up. 

If you want to take your Level Test in Skype, you will need a regular Skype account (Skype for Business cannot be used). To see how you can register a regular Skype account, see instructions below. 

At Spot On Learning, you can rely on us for online assistance. If you have any (technical) issues that your coordinator or our FAQs cannot help you resolve, you can always contact us via:

It is easy and convenient to keep track of your progress on englishcentral.com. Also, if you monitor your progress yourself, you can be more independent in your studies. To know more, please read below.

Learning (new) words and how to use them is an important part of learning a language. Let us explain how the quiz functionality on englishcentral.com can help you learn words faster, remember them better and, last but not least, understand how the same words can be used in different contexts.

When you speak a line on englishcentral.com, the IntelliSpeech system evaluates your pronunciation. The grade you receive in the "Speak" mode is a combination of three elements:

If the videos you watch on englishcentral.com are playing too fast, there is a way to slow things down.

On englishcentral.com, you are assigned video courses that match your English level. Challenging enough for you to improve and not too difficult for you to understand. So, how do the interactive videos work on EnglishCentral?

On englishcentral.com, you can see your weekly goals. These are the goals we set for you and they are based on how much you have to do to complete your courses in 2 months. By default, the dashboard shows your progress for the current week.

There are many study activities you can do on englishcentral.com. To know more about them, read below.

Courses on englishcentral.com consist of videos that you have to watch. After watching each video, you can learn new words and speak the lines.

On englishcentral.com, you can find content for all English levels.

How fast you can reach a higher CEFR level depends on many factors, e.g., how often you study, how much you do, if you do additional exercises, etc. Your required level (RL) may actually be further than 1 level away from your current CEFR level. If so, it can take you longer to reach your RL.

englishcentral.com is a website where you can test and improve your English. The platform has both a browser and an app version, and it provides vast opportunities to work on your English language proficiency, including having lessons with live tutors.

englishcentral.com has both web and app versions. If you want to use the browser option, you do not need to download anything.

If you want to use the EnglishCentral app (iOS or Android), you need to download it on your device.

Unfortunately, it is not possible to work on englishcentral.com without the Internet connection.

To be able to work on my.spotonlearning.eu and englishcentral.com, you need an Internet connection. If you wish to use the EnglishCentral app, you will also need to download it. To know more about technical requirements, please read below.

Read more about technical parameters to study on EnglishCentral.

If you adhere to your weekly goals on englishcentral.com, you should be able to finish your courses in 2 months.

There are different kinds of English courses that both Spot On Learning and EnglishCentral provide. If you are looking for something that is not there yet, you can contact us to see if we can customize something for you.