Your Level (Up) Test will take place on EnglishCentral (website or app) in a virtual classroom. We ask you to login 5 minutes before the scheduled session time and go to the Live! Lessons section. Our experience is that if you take the test on a mobile device it is better to use the EnglishCentral app (for Android or iOS/iPhone). If you use the internet browser of your mobile device there can be problems with the date/time settings.

EnglishCentral.com and the EnglishCentral app provide access to a 'Classroom'. This virtual classroom is used to take your Level (Up) Test and GoLive! lessons on englishcentral.com. Before July 2024 the meeting application Zoom was used for classroom sessions, this is no longer the case.

All courses that are assigned to you will be displayed on your personal my.spotonlearning.eu homepage. If you have been tested and added to one of Spot On Learning's English language programs, we will also assign video courses on the platform of Spot On Learning's partner EnglishCentral.

You may not be able to log in to your account on my.spotonlearning.eu for a couple reasons. However, often you will be able to solve the problems yourself. Read more information below to see what can prevent you from logging in to your my.spotonlearning.eu account and how to fix it.

If you encounter issues you can always contact Spot On Learning's support team. If you send us mail we will normally respond soon. During some hours we will also be available to provide support by live chat and on WhatsApp.