How do I clear my cache & cookies?
It is good to occasionally clear your browser's cache & cookies. Clearing your cache and deleting cookies may also help if you are experiencing a technical problem. See below for more instructions.
How do I clear my cache & cookies?
You can find specific instructions on how to clear your cache, cookies and browsing history here.
Why do I need to clear my cache & cookies?
Clearing your cache, cookies and browsing history can improve your browser's (and device's) performance. Therefore, we advise to do it once in a while.
Deleting your cookies may also be beneficial if you are experiencing a technical problem. If you are, see this FAQ for more information on why things may not work the way they are supposed to.
Keep in mind that you may be logged out of your accounts after you clear your cache & cookies. So, make sure you know your login details to enter them again.
Related info...
I have a technical problem, something on the website or app does not work. What to do?
If you encounter a technical problem - something does not work as expected on my.spotonlearning.eu or EnglishCentral (web or app) - we recommend to first read our troubleshooting tips and try what is suggested. If this does not work or you need immedate assistance it helps alot if you collect some info that can help the Spot On Learning support or technical team understand and resolve the issue.
What to do if I have a technical issue and my own troubleshooting did not help?
If you are experiencing technical problem our advice is to first take some troubleshooting steps that very often help. These steps are described in the article 'How do I solve technical issues?'. If troubleshooting has not worked you can contact support at Spot On Learning. To look into the issue and help you solve it we need some information.
What if I do not remember my login details?
If you do not remember your login details, there are two ways to retrieve them.
Need support?
- Mail us at support@spotonlearning.nl
- Use chat/mail to contact us
- Check the FAQ's
About us
Spot On Learning helps international organisations with international crews and teams learn faster.